Agraga
2nd Floor, NVR Plaza, No.1/2, 10th Main Road,
29th C Cross, 4th Block East, Jayangar, Bengaluru - 560 011

Effective Date: October 5, 2023

1. Introduction

Welcome to Agraga ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our financial services.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information: This includes your name, contact information, Social Security number, date of birth, and other identifying information required for financial transactions and compliance with regulatory requirements.

2.2. Financial Information: We collect financial data such as bank account numbers, credit history, income, and investment preferences necessary for providing our financial services.

2.3. Transaction Information: Information about your transactions with us, including account balances, payment history, and transaction records.

2.4. Online and Technical Information: We may collect information about your device, IP address, browser type, and other technical information when you visit our website or use our online services.

3. How We Use Your Information

We may use your information for the following purposes:

3.1. Providing Financial Services: We use your information to offer and manage our financial products and services, including processing transactions, account management, and customer support.

3.2. Compliance: To comply with legal and regulatory requirements, including verifying your identity, monitoring transactions for suspicious activity, and reporting to relevant authorities.

3.3. Communication: We may use your information to communicate with you about account updates, service changes, and promotional offers.

3.4. Security:  To protect our services and your information from unauthorized access, fraud, and other security threats.

4. Sharing Your Information

We may share your information with the following parties:

4.1. Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services.

4.2. Regulatory and Legal Authorities: We may disclose your information as required by law or to comply with regulatory requests.

4.3. Affiliates: We may share information with our affiliated companies for operational and business purposes.

5. Your Choices and Rights

You have the following rights:

5.1. Access: You can request access to the personal information we hold about you.

5.2. Correction: You can request corrections to inaccurate or incomplete information.

5.3. Withdrawal: You can withdraw your consent for certain data processing activities.

5.4. Deletion: You can request the deletion of your personal information, subject to legal and regulatory obligations.

6. Security

We employ industry-standard security measures to protect your information. However, no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Agraga
2nd Floor, NVR Plaza, No.1/2, 10th Main Road,
29th C Cross, 4th Block East, Jayangar, Bengaluru - 560 011

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The effective date at the top of this policy will indicate when the most recent changes were made.